Feb 5 - Feb 8, 2012
Fairmont The Queen Elizabeth, Montreal, QC
Feb 5 - Feb 8, 2012
Fairmont The Queen Elizabeth, Montreal, QC
Networking Opportunities & Session Breaks |
Executive Exchange |
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CIO Keynote Presentation |
CIO Focus Group |
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A visionary speaker addresses the entire summit audience on a topic determined by the CIO Content Committee. |
Led by a vendor, these sessions allow executives to discuss business drivers within a particular area of technology. Presentations are 15-20 minutes followed by 10-15 minutes of Q&A. |
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CIO Executive Visions |
Analyst Q&A Session |
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A panel of IT executives has an in-depth discussion on a critical IT business topic. Audience members have an opportunity to pose questions to the panelists and moderator. |
A high-impact, open-forum session covering the latest technology research and led by a member of our analyst partner community. |
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CIO Thought Leadership |
Vendor Showcase |
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Led by a member of the vendor community, these sessions will provide an overview of cutting edge technology topics and pressing business concerns. |
Presented by a member of the vendor community, these sessions are divided into three 10-minute long elevator pitches on the newest technology solutions and services. |
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CIO Think Tank |
CIO Case Study |
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Focusing on a specific topic or initiative, these interactive, open-forum style sessions allow the attending 15-20 executives to discuss best practices and have lively debates. |
Learn about recent technology implementations from the IT executives who drove the projects at their organizations. Presentations are followed by Q&A sessions. |
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CIO/CTO Roundtable |
CIO Open Forum Luncheon |
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An interactive, focused session led by either an analyst, industry expert or member of the vendor community. |
Led by a moderator, these sessions allow attendees to have informal discussions on pre-determined technology topics. |
Sunday, February 5th, 2012 - CIO Canada Summit |
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| 2:00pm - 5:00pm | Registration & Greeting to the CIO Canada Summit | ||
| 3:00pm - 4:30pm | Exclusive CIO Think Tank |
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5:00pm - 10:00pm |
Welcome Reception & Gala Dinner |
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Monday, February 6th, 2012 - CIO Canada Summit |
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7:00am - 8:00am |
Networking Breakfast |
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8:00am - 8:10am |
Welcome Address
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8:10am - 8:50am |
Opening Keynote Presentation Converging Trends in IT and Their Effect on Traditional IT Governance Current trends such as cloud computing, social media and end user device freedom are starting to change the shape IT functions. There is increasing pressure on IT to empower users and business leaders, whether that is to expand the variety of devices and allow personal smartphones and tablets on to the corporate network or business units going directly to cloud service providers. So what will the IT function of the near future look like and what skills and capabilities do we need to start building in our people to be successful? |
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8:55am - 9:35am |
CIO Keynote Presentation Time for a Color TV? When to make the jump to new technologies, processes and systems has always been an age old dilemma for CxOs. The question becomes, at which time is the jump optimal. It took almost 5 years for color TVs to have sufficient content to justify buying one. So the cost of being first is very high, the benefits are rarely there beyond building expertise. In some cases "new" stuff makes sense in it's third generation. Being a leader mandates a clear understanding of new technologies. From a technology viewpoint it is about reducing cost, improving speed and total cost of ownership. So, where's your cloud? |
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9:40am - 10:10am |
Executive Exchange |
CIO Thought Leadership Cloud Computing: A New Outsourcing Model Until now, the benefits of outsourcing - cost reduction, flexibility, improved service and innovation - were out of reach for small and medium-sized enterprises. The good news? Cloud computing, dubbed "the next form of outsourcing" by IDC, has made outsourcing possible for companies of all sizes. However, successfully transitioning to a cloud computing model requires an understanding of management and governance issues, including data ownership, SLAs, flexibility, audits and control. Hear from IBM cloud expert Rodney Joyce as he shares best practices and proven strategies for successfully implementing a cloud computing outsourcing model. |
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10:10am - 10:25am |
Networking Break |
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| 10:30am - 11:00am | Executive Exchange | CIO Think Tank Business Process Management - The Way to the Future... Faster!
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CIO Think Tank Mobility and Mobile Security |
11:05am - 11:35am |
Executive Exchange |
CIO Thought Leadership Driving Business Collaboration Canadian businesses face several hurdles in adopting new collaborative technologies: addressing the "Consumerisation of IT/Bring Your Own Device (BYOD)," support for legacy platforms, and private vs. public cloud options. Learn how Avaya is solving these dilemmas for over 85% of the fortune 1000 through innovative, "fit for purpose," open solutions that reduce cost while taking our customers to new levels of productivity. |
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11:40am - 12:10pm |
Executive Exchange |
CIO Case Study Unified Communications Find out why Atlantic Canada's Law Firm thinks UC is strategic, and how they designed and implemented a comprehensive UC platform throughout the entire organization, including PBX-free telephony, presence, IM, audio, video and web conferencing as well as enhanced mobility. Shane will walk you through the entire project, from concept to completion, sharing the ups and downs of implementing Microsoft Lync at McInnes Cooper. |
CIO Case Study Output and Digitization in the Age of the Cloud: Strategies for Cost Reduction and Optimization "Do more with same, or less." This phrase has increasingly become a fundamental operating condition for most IT departments across Canada, regardless of industry. Yet, the demands on IT departments from lines of business and end users for anytime, anywhere access to information, more effective reporting, and the "Cloud" continue to increase. What to do, where to cut? One area that has remained stubbornly unchanged and costly over the years is an organization's output fleet. Printers, copiers, fax machines, plotters, scanners, dot matrix devices, etc. abound with few organizations having a strategy for optimizing them into a unified fleet that is cost effective and acts as a platform for moving information, not just paper. Those with a strategy, however, have managed to reduce the costs of their output fleets by up to 40% and enhance information workflows while funneling these savings to other critical IT areas. Join Lexmark for a targeted look at how organizations such as yours can reduce costs through fleet optimization and innovative uses of the "Cloud" to enhance information flows. You will never look at the printer in the corner of your office in the same way again. |
12:15pm - 1:45pm |
CIO Open Forum Luncheon Clarity in the Cloud A recent KPMG report identified that the vast majority of senior executives globally say their organizations have already moved at least some business activities to the Cloud and expect 2012 investment to skyrocket, with some companies planning to spend more than a fifth of their IT budget on Cloud next year. Join us as we discuss the significant findings in this global report and considerations for the Canadian market. |
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1:50pm - 2:20pm |
Executive Exchange |
CIO Think Tank Cloud, Storage and Big Data Every computing revolution drives storage volumes - with storage becoming a bigger and more crucial market than ever. With the cloud you can gain access to a storage solution that easily scales up and down to any size you need and allows you to pay only for the storage you use. It provides elastic capacity on demand with no financial commitments or contract minimums, and allows access to your stored data from virtually anywhere and at any time. This Open Forum session will be an insightful and lively discussion about big data, virtualization, cloud computing, data center consolidation, and the requirements for storage. |
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2:25pm - 2:55pm |
Executive Exchange |
CIO Thought Leadership Reduce Costs, Build Community with Unified Communications Companies today are facing a mobile workforce and increasing demands for real-time communication options that strain their communications infrastructures. Consolidation, acquisitions, and new business needs pose significant challenges as IT tries to integrate disparate communication solutions and enterprise technologies into a cohesive communication foundation. Learn how Aspect, a company faced with multiple, disparate environments was able to quickly move to a single, unified communications solution and create a truly collaborative global culture. This session will address the drivers for unified communication, the process of achieving enterprise-wide collaboration, the insights learned from users along the way and the impact across and within departments of the implementation. Hear from, and engage with, Aspect's CIO who spearheaded the transition and get first hand insight into the practical side of unified communications. |
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3:00pm- 3:30pm |
Executive Exchange |
CIO/CTO Roundtable Building an Intelligent Infrastructure Enterprises are processing staggering amounts of information at accelerating rates. These ever-increasing quantities of data demand a more intelligent infrastructure to better manage the volume and size of growing data centers with limited resources. The complexity of the IT Infrastructure continues to place demands on old approaches to managing infrastructure and is pushing it to its limits. Intelligent infrastructure is about creating solutions that drive efficiencies and cost savings, allowing you to make better and faster decisions. Have you implemented intelligence into your network? Where do you see the demand for Intelligent Infrastructure going? Do you see a value and return on investment? What are some of the business drivers that make intelligence a near term solution? What are the barriers? |
CIO/CTO Roundtable TBD |
3:35pm - 4:05pm |
Executive Exchange |
CIO/CTO Roundtable Making Security Part of a Service Oriented Architecture Virtual desktops, accessing applications on demand from virtual servers is fast becoming a reality. Add the loss of physical control as you expand into cloud services, and the demarcation of traditional information security zones quickly evaporate. How do you define an enforceable security policy that expands as rapidly as your infrastructure? Organizations today face a growing number of industry standards and government regulations that require CIOs and security officers to implement a consistent security framework that adheres to Governance Risk and Compliance requirements without disrupting the flow of business - a nearly impossible task when done manually. This session seeks to break security down into components, identify the measurable effectiveness, and show a model where security components can be adapted, reused and scaled to the needs of an expanding architecture. |
CIO Think Tank Data Management: Myths and Reality This is an interactive session to address the key questions relative to a complete Data Management Strategy. It will present how La Caisse utilized business initiatives to gain momentum and resources, lessons learned, and how that Data Management initiative led to major changes in the business areas. The following topics will be broached:
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4:10pm - 4:50pm |
CIO Keynote Presentation Life beyond Bricks and Mortar Institutions When we look at the evolution of virtual business in modern times, it is clear that organizations have been and are continuing to change dramatically. More innovations are occurring in the financial services industry as IT advances. The technological revolution brings tremendous opportunities, yet it also means we must learn new ways of interacting with our customers. ING Direct opened in Canada in 1997 and shortly thereafter began operating in Spain and the United States. Although ING Direct is wholly online, it operates cafes in most major cities providing customers with access to computer terminals and agents for support. In this session, Charaka Kithulegoda, CIO at ING Direct Canada, will discuss how ING Direct have moved beyond being a "Bricks and Mortar" institution and embraced virtual business.
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5:00pm - 6:00pm |
CIO Executive Visions Technology Strategy, Planning & Assessment Demands for new and agile business functionality is paving the way to advanced tools and technologies, innovative process models and the ability to ensure that enterprise services and products are secure, tested and certified. Technology assessment allows CIOs to engage in functional assessment, technology and security testing/evaluation, and solution development to modernize the existing infrastructure - whereas new services provide Web and business intelligence, as well as information visualization systems to support the rapid deployment of information in accordance with the industry's emphasis on real-time information delivery. This executive panel session will discuss how CIOs can ensure the highest level of security and the lowest level of individual effort in the deployment of new tools and technologies, as well as encourage user outreach and enhanced strategic communications. Moderator: Panelists: |
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6:00pm - 7:00pm |
Reception |
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7:00pm - 9:30pm |
Gala Dinner | ||
9:30pm - 10:30pm |
After Dinner Networking |
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Tuesday, February 7th, 2012 - CIO Canada Summit |
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7:30am - 8:30am |
Networking Breakfast |
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8:35am - 9:35am |
CIO Executive Visions Myths and Reality of Affordable Storage and Secure Accessibility Adding storage capacity and lowering costs - do these seems like mutually exclusive propositions? As you evaluate new archiving approaches to address the high cost of storage, such as hosted storage, and new sharing technologies to enable enterprise data - security and privacy will be key considerations. This interactive session will discuss accelerating enterprise data growth trends and key reasons why many industry leaders are evaluating cost-effective and secure archiving and sharing alternatives. Moderator: Panelists: |
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9:45am - 10:15am |
Executive Exchange |
CIO Thought Leadership Creating Value through Innovation Please join SAP in an interactive discussion about the business value that is created and driven within organizations like yours, using innovative technologies such as in-memory computing and real-time analytics. Explore how these technologies allow an organization to leverage and consume both existing data and the information that it continues to gather on both customers and suppliers, with the speed, depth, and granularity of insight necessary for innovation, competitive advantage, and productivity. Learn firsthand how SAP is Co-Innovating with its customers. |
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10:20am - 10:50am |
Executive Exchange |
CIO Think Tank Enterprise Mobility and Secure Smart Devices Understanding the advantages and challenges of mobile technology is crucial for today's CIOs and CISOs. Mobile computing can improve the services offered to our customer's - from the common citizen to the warfighter. More powerful solutions can link you directly into the office network while working remotely, for instance to access your business/mission critical data. Recent trends in cloud computing, the global information explosion, cyber security threats and higher network bandwidth demands have all influenced usage of smart/mobile devices, supporting more flexible working practices and an improvement in business agility by providing services over the internet. This session is an open-forum discussion focused on enterprise mobility and the security challenges of mobile technology. |
CIO Think Tank One Million Acts of Innovation Innovation is the key to the future and there is much discussion about it. When you look at readily available statistics, it is clear that the Canadian standard of living is risk and our ranking of 14th out of the top 17 industrialized nations is something the needs to be seriously considered. One Million Acts of Innovation is a group of people working to address the innovation challenge, by creating a program that is not itself typical. The goal of the group is to create and count one million acts of change and the way to do that is continually evolving. The group has done a lot of work with students, immigration and better partnering academia and the business world. The session will open with sharing the statistical information that demonstrates the current innovation challenge. Next will be a brief description of the evolution of One Million Acts of Innovation. Then the session will move to the work that has been done with academia and offer the session participants several ways that they can partner with schools. A general discussion will follow on other ways that CIO's can work together to improve innovation activities across Canada. |
10:50am - 11:05am |
Networking Break |
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11:10am - 11:40am |
Executive Exchange |
CIO Think Tank CIO as the Business Leader The pace of innovation, growth of data and demands of consumers are paving the way for CIO's to demonstrate their ability to be viewed as business leaders. Tools and automation continue to eliminate IT labour hours and IT infrastructures have become a commodity. Businesses are relying on technology to provide solutions as a service. CIO's must position themselves to become the key advisors within executive teams that continuously transform and modernize their organizations for sustainability and growth. |
CIO Think Tank Smartphone Technologies in Shopping and Entertainment Industries. With the proliferation of more powerful and affordable smartphone and tablet technologies, there is an expectation, in this post-PC world, that everything we do should be instant on. Information should be accessible from anywhere and at any time. The retail space is undergoing a huge transformation. Those shopping malls and retailers that are savvy and that embrace and leverage the smartphone capabilities to deliver value-added services stand to benefit greatly. With these new devices, comes the opportunity to provide far more granular positioning services. We now have the ability detect location and to offer targeted location-based services, improved safety and security, and improved retail experiences. Retailers and Mall owners also stand to gain in understanding traffic patterns, shopper behaviour, and make more informed decisions based on actual shopping behaviour. Personal privacy, and data security concerns are also an issue. Our industry needs to pay heed to what is acceptable behaviour and what is informed consent when engaging with the shoppers smartphone devices. We anticipate to see huge transformative changes on the retail horizon. Mall of America and West Edmonton Mall are embracing these new opportunities.
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| 11:45am - 12:15pm | Executive Exchange | CIO/CTO Roundtable The Cloud: Charting your Path to Higher Value Gaining access to new customers and markets, cost reduction, and the need for maximum flexibility with real-time interaction - these are major organizational issues driving the need for cloud delivery and consumption models. Cloud delivery models enable new business and IT approaches through standardizing applications, infrastructure, testing environments and business processes to improve service delivery, while realizing new levels of efficiency. The number of choices associated with cloud requires a solid business case for moving to a cloud delivery or consumption model - and there is no one-size-fits-all approach. Are you bypassing the critical step of building a strategy and business case in a race to capture the benefits of cloud computing? Since cloud affects all dimensions of the enterprise, from business strategy and operating models, to technology integration and organizational transformation, it requires a solid business design and implementation roadmap. In this session, we will rethink and challenge current business models, discuss the value of a cloud strategy and how it can deliver real business impact and review the necessary steps to building one. |
CIO/CTO Roundtable Security in the Cloud If cloud computing is the most talked about topic in IT, security in the cloud is a close second. As Enterprises consider Infrastructure as a Service (IaaS) as part of their overall IT strategy, questions around compliance, security, and management data within the cloud infrastructure are of critical importance. Join this session to learn about security within IaaS and what to look for in a cloud provider to ensure that your requirements are met. |
| 12:20pm - 1:05pm | Networking Luncheon |
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1:10pm - 1:40pm |
Executive Exchange |
CIO Think Tank The Federal Government's Task Force for the Payments System
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CIO Think Tank Social Media: Aviva's Approach, Successes Who wants to engage with an insurance company? Not even you have this as your first priority! Social Media is not fad, but about relationship one-on-one. No matter how large is your organization, your customers want to engage with someone and not something, with a face and not a logo, with a personality and not a scripting. Learn about our Canadian demographics, our successes, other's successes, how to establish clear linkages from social media objectives to your balance sheet, and a simple approach to either refine or start your social media journey at your organization. To conclude, a brief look into Web 3.0, as it is just around the corner. As a leader, have you prepared your organization for the Transcendent Web Era?
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1:45pm - 2:15pm |
Executive Exchange |
CIO/CTO Roundtable Managing Sustainable Change Many organizations are embarking on an unprecedented period of investment to modernize and upgrade the capabilities of their Business Process Management and IT business applications systems. These investments are strategic bets for many, both in terms of the size of the investments, and the need to make them pay off in cost savings and in service capability. This session will discuss how to take a truly transformational approach to making and benefiting from IT investments. |
CIO/CTO Roundtable Cloudy with a Chance of Meatballs As an IT Leader you would likely agree that 2011 proved to be the 'Year of the Cloud'. Every technology vendor was in the market expounding the virtue of their cloud strategies as being the silver-bullet to modernize and transform the business of information technology. Lots of noise? Loads of hype? We believe the answer if a resounding 'YES'. Join Mark Shoemaker, HP Software CTO as he deconstructs the hype and promise of Cloud and looks at the challenges faced by CIOs to develop and execute a plan for sustainable Cloud computing solutions. |
| 2:20pm - 2:50pm | Executive Exchange | CIO Think Tank Delivering Quality IT Over 50% of IT departments are in 'firefighter' mode, a reactive state in which operations are disorganized, service level agreements suffer, and the business is highly dissatisfied with IT. CIOs who face this grim situation often find themselves unable to navigate their way out the chaos because of systemic technology issues, staffing and/or cultural challenges, and a deficit of sound, repeatable processes. This session provides IT leaders with key tactics that can be acted on immediately in order to transition to a stable and controlled IT environment. Info-Tech's research will show CIOs how to dramatically enhance their situation through an integrated and holistic method that includes root cause analysis, service delivery improvement, implementation of key policies, and the automation of select procedures - all of which can be accomplished without increasing costs or making drastic changes to the IT department. The net result: high levels of IT performance and business satisfaction.
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CIO Think Tank Document Security and Environmental Responsibility Businesses today face significant risk. Documents and information are core assets of every business that require protection. Security Solutions and Services are needed to help ensure that sensitive information can only be accessed, retrieved or distributed by authorized users thereby safeguarding a valuable corporate asset. In this Open Forum session you will learn about ways to protect and manage your documents with an added eye on the environment.
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2:55pm - 3:25pm |
Executive Exchange |
CIO Thought Leadership Improving the Customer Experience and Fueling Profitable Business Growth Using Technology Enterprises across multiple industries are driving top line growth while reducing costs using customer communications management (CCM) technology. This session will discuss approaches to using CCM solutions as part of a broader content management and business process management strategy. Learn how other organizations are maximizing every customer interaction to deliver better customer experiences and business results. |
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3:35pm - 4:35pm |
CIO Executive Visions Practical Cloud Implementations With new and cost-effective technology solution at our disposal, the technology landscape have changed and created a path leading towards the agility and low cost of cloud computing, often billed as the next big step in organizations' perpetual drive to gain greater efficiency and ROI from their IT resources. Today, many IT professionals feel it's inevitable that some part of nearly every organization's network will be moved to the cloud. At the same time, the path is far from clear or straight and confusion persists: What exactly is cloud computing and what is the right move to make? For CIOs and IT leaders that aim to power their business through technology, it is crucial to be innovative, anticipatory and agile to drive efficiency and allow for more strategic information management. However, in order to realize the promise of cloud computing, we also need to recognize the full potential of virtualization, SaaS, automation and data center transformation. Join this executive panel discussion, highlighting best practices, visions, strategies and recommendations to help CIOs prepare for the journey. Topics to be discussed include:
Moderator: Panelists: |
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4:35pm - 4:45pm |
Concluding Remarks & Takeaways
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4:45pm - 5:30pm |
Concluding CIO Think Tank |
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| 5:30pm - 7:00pm | Recreation & Relaxation Time | ||
7:00pm - 9:30pm |
Farewell Dinner & Networking |
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Please note, neither the CIO Canada Summit (http://www.ciosummit.ca/) nor CDM Media are in any way affiliated with The CIO Summit® or InfoTech Executive Conferences and Communications Inc.
Download Feb 5 - Feb 8, 2012 Agenda (PDF)
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