PDF Download February 8-10, 2015 Agenda (PDF)

CIO Canada Summit
February 8-10, 2015

↓ Agenda Key

View detailsKeynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

View detailsExecutive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

View detailsThought Leadership

Solution provider-led session giving high-level overview of opportunities

View detailsThink Tank

End user-led session in boardroom style, focusing on best practices

View detailsRoundtable

Interactive session led by a moderator, focused on industry issue

View detailsExecutive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

View detailsFocus Group

Discussion of business drivers within a particular industry area

View detailsAnalyst Q&A Session

Moderator-led coverage of the latest industry research

View detailsVendor Showcase

Several brief, pointed overviews of the newest solutions and services

View detailsCase Study

Overview of recent project successes and failures

View detailsOpen Forum Luncheon

Informal discussions on pre-determined topics

View detailsNetworking Session

Unique activities at once relaxing, enjoyable and productive

Sunday, February 8, 2015 - CIO Canada Summit

2:00 pm
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4:30 pm

Registration & Greeting

4:30 pm
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6:00 pm

Exclusive CIO Think Tank

Pre-summit introductory discussions

6:30 pm
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7:30 pm

Welcome Reception

7:30 pm
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10:00 pm

Welcome Address Presented by Master of Ceremonies & Welcome Gala Dinner

Presented by:

View detailsJerry Boyer, CEO, Canada for One Million Acts of InnovationCanada for One Million Acts of Innovation

Monday, February 9, 2015 - CIO Canada Summit

7:00 am
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8:05 am

Networking Breakfast

8:15 am
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9:00 am

Opening CIO Keynote


Sponsored by:

View detailsIBMIBM

9:25 am
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9:55 am

Executive Exchange

CIO Thought Leadership

Cloud, Crowd, Content: Changing the Big Data Game

Its no secret that Big Data is a big deal, but just how big is it? Some estimates show that while we have a massive 2 Zettabytes under collective corporate management, that this represents one ten thousandth of a percent of the data that has been created. Fortunately those other nexus technologies are providing the opportunity to make use of these untapped data resources - mobile is providing a ubiquitous input channel, cloud a dynamically scalable processing capability, and social the community involvement to process and find value.

Leveraged well Big Data can solve a wealth of corporate challenges, ranging from improving efficiency, through mitigating risk, to actually growing bottom line revenue.

Takeaways:

  • Understand how big Big Data really is and where the value to your organization lies
  • Learn what problems Big Data solves and how it achieves value
  • Be challenged to think about the future of Big Data in your organization

10:00 am
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10:30 am

Executive Exchange

CIO Think Tank

Stop Being a Speed Bump on the Highway of Success: Switch from an Integration to an Innovation Focus

Since almost the very beginning of the IT department, much of the focus of IT professionals has been on integrating systems, applications, and data sets; on tying together the various components of the enterprise to drive single versions of the truth, and streamlined operational capabilities. As IT becomes more complex however, IT Leaders need to find a way to break this cycle or risk becoming mired in ever increasing integration webs, webs that demand 100% of their time and 100% of their budget. Future-proofed CIOs will break this cycle by deploying solutions that are inherently integrated because they are engineered to be integrated from the ground up. With integration a non-issue, these CIOs will be free to focus time and resources on the real challenges of the enterprise: driving growth.

Takeaways

  • Understand the nature of the integration cycle " how it came to be and how problematic it really is
  • Learn about the new technology paradigms that offer integration out of the box
  • Develop a plan of attack that will leverage your time and your budget to allow you invest in business value growth

CIO Think Tank

Embrace the Cloud: Adopting a Brokerage Model

The allure of the Cloud is three-fold: the widely seen benefits are reduced cost, increased flexibility, and enhanced time to market. As a result business are rushing to the Cloud in ever increasing droves. In many cases, however, the rush is omitting the IT department until it is too late, and the specter of incompatible data and communications standards, of an inability to integrate with existing on-premise systems hangs over these deployments. To combat these issues, IT leaders need to recognize the value provided by the Cloud and develop a brokerage model whereby IT can direct business peers to the right Cloud delivered service.

Takeaways

  • Learn what the benefits of the cloud are, and why estimates are being missed.
  • Understand the drivers of these misses and why they are a problem
  • Determine the best approach for IT to take to head those problems off while offering an even higher level of service and value

10:30 am
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10:50 am

Networking Break

10:50 am
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11:20 am

Executive Exchange

CIO Roundtable


Sponsored by:

View detailsNetIQNetIQ

CIO Roundtable

Securing the Mobile Workforce

As enterprise IT is increasingly being delivered by mobile computing platforms, the nature of security threats, as well as the manner in which security is delivered is changing. Mobility pushes computing well beyond the traditional network perimeter meaning not only are new security paradigms are required to protect devices and data from direct threats, but the network itself from threats leveraged through those devices. While traditional security measures arent dead, by themselves they are certainly no longer sufficient, and IT departments must invest in new technologies, new processes, and new approaches to ensure sufficient levels of enterprise protection.

Takeaways:

  • Understand the nature and magnitude of the new threat landscape
  • Discover the tools and techniques best suited to address these new threats
  • Learn how to best protect your business in an ever more connected world

11:25 am
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11:55 am

Executive Exchange

Roundtable

What Every CIO Should ASK About User Driven Business Intelligence

Analytics and BI continue to be a top priority for CIOs and CFOs alike. However, multiple studies show that BI continues to be deployed to only a fraction of the business users who could benefit from it. Innovative (a.k.a. rogue) users will download and deploy solutions themselves without the involvement of IT. But this creates risk for the firm as IT loses control over data security and integrity. There is an alternative. IT leaders can proactively deploy self-service BI allowing them to protect the firm all while becoming the hero to their information starved business users. In this session, we will look beyond basic features and functionality and discuss what really matters when evaluating these technologies.

Sponsored by:

View detailsInformation BuildersInformation Builders

CIO Roundtable

Is Security Obscuring the Benefit of the Cloud?

Cloud delivered computing services, whether Software, Platform, or Infrastructure as a Service offer the potential of significant business advantages such as reduced cost and increased flexibility. These advantages however come with very real risks, chief among them security concerns and the risk of data and compliance breaches " how do you secure what you cant see, touch, and control? Join our panel as we explore both the security and compliance issues inherent in Cloud deployments, look at the hidden issues that first time Cloud adopters may simply not be aware of, and discuss through solutions that can be used to address these challenges and allow enterprises to fully and firmly embrace the Cloud.

Takeaways:

  • Be exposed to the true security and compliance cloud threat landscape 
  • Learn how successful cloud adopters have mitigated these risks 
  • Discover how to build cloud protection capabilities keyed to you needs

12:00 pm
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12:30 pm

Executive Exchange

CIO Think Tank

Data Centric Security

For year the security focus of the enterprise was to build a hardened perimeter at the edge of the network, an impenetrable shell that kept the good out and the bad in. Over the last few years this model has fallen by the wayside. Technologies such as Cloud and Mobility have pushed the enterprise beyond its traditional perimeter while increased levels of partnership have created inroads through that shell. As a result, infrastructure based security is no longer sufficient or appropriate and enterprises everywhere are having to make the shift to a new security paradigm, one that is centered on the data itself, not on the infrastructure that houses it.

Takeaways

  • Learn the principles of data centric security
  • Understand the role encryption plays and how it should be integrated
  • Determine when and where data monitoring tools make sense

CIO Think Tank

Embracing the Mobile Wallet

There has been much discussion over the last couple of years about the development and adoption of Mobile or Digital Wallets, yet the pace of development and adoption continues to be slow. As Near Field Communications (NFC) becomes more ubiquitous across mobile devices, the discussion of e-Wallet development and adoption will only increase. Will the future be client-side wallets or provider-side wallets, will it be individual wallets offered by individual retailers, or amalgamated wallets offered by consortia?

Takeaways:

  • Adoption rates are currently low with initial indications they may stay that way, with less than 40% indicating they would use an e-wallet
  • Mobile retailing is expected to eclipse $500M in just a few years however, growth that needs greater mobile wallet adoption
  • Retailers need to take a position on mobile wallets now to put themselves in a position to benefit from the growth potential

12:35 pm
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1:05 pm

Executive Exchange

CIO Roundtable

Protection Vs. Leverage of Data " Your Most Valuable Asset

There is a paradigm between securing and protecting your organizations data versus the availability and timely usage of the data. In many cases it can seem like you are trying to balance your organization on a scale and if you put too much effort into one side (such as locking all your data down), it can negatively affect the other side (your employees cant access what they need to do their jobs). Similarly if you focus efforts on backing everything up, storage costs and access speeds can be adversely affected. Discussion in this session will revolve around data and what the appropriate balance might be between security and the management of your data.

Sponsored by:

View detailsSymantecSymantec

Roundtable

Turning Big Data into Big Opportunity

It has been said that leveraging Big Data is like looking for a needle in a haystack; that the challenge is finding the one piece of insight in the sea of irrelevant data. The truth is there is no irrelevant data just data without initial context or meaning, suggesting the problem in actuality is one of looking for a needle in a needle stack. Compounding this problem is that, to offer maximum value, these insights need to found as quickly as possible lest someone else find the relevance first and exploits the opportunity that goes along with it. IT Leaders need to focus not just on building the toolset that allow the business to find insights, but on building an insight pipeline that finds the relevance and feeds it to business peers.

Takeaways

  • See that Big Data is an opportunity engine waiting to be exploited
  • Learn to identify the insights the business needs to succeed
  • Understand how to build the capability to find and deliver those insights

1:10 pm
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2:10 pm

Networking Luncheon

2:15 pm
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2:45 pm

Executive Exchange

CIO Thought Leadership


Sponsored by:

View detailsRogers Communications, Inc.Rogers Communications, Inc.

2:50 pm
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3:20 pm

Executive Exchange

CIO Think Tank

Solidifying the Role of the CIO

According to CIO Magazines most recent State of the CIO survey, nearly 50% of CIOs feel that they are still viewed as order takers, or executors of other peoples visions, while only 25% say that they are recognized as true business peer and strategic game changer. Compounding this issue is the expansion on the C-Suite with roles such as the Chief Digital Officer, the Chief Marketing Officer, and the Chief Data Officer; roles that are being filled by tech savvy digital natives who are challenging the reach and the relevance of the CIO. To survive and subsequently prosper CIOs must invest in three areas " building an innovation center of excellence, breaking the keeping-the-lights-on operational spend cycle, and migrating the IT department away from cost center towards value center.

Takeaways

  • Learn what an innovation culture looks like and how to build one
  • Understand how the operations spend cycle can be broken with disruptive technology
  • Determine what unique areas of value IT can offer to become a business driver

CIO Think Tank

Improving CMO/CIO Partnerships

Marketing is no longer just about ad campaigns and tradeshow booths; it has become much more active with the advent and growth of digital marketing channels. This focus on digital channels however has made marketing a technology focused department and in many cases has brought it into direct conflict with the IT department and the CIO that runs it. CMOs and CIOs must learn to work in tandem; to each bring their unique capabilities to bear to deliver on the promise of digital marketing to the organization as a whole.

Takeaways:

  • CMOs and CIOs each have a role to play in digital marketing
  • For these initiatives to be successful these execs must work together
  • Relationships are built through mutual understanding and shared responsibility

3:25 pm
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3:55 pm

Executive Exchange

CIO Roundtable

Disrupting Markets with Disruptive Technologies

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.

Takeaways:

  • Social, Mobile, Analytics, and Cloud are all here to stay; each one adds value to enterprises but collectively that value increases exponentially
  • The manner in which these technologies are implemented, operated, and utilized is different than the foregoing systems of record we are used to
  • Unique skills and capabilities are required to leverage the power and value of these platforms, skills and capabilities that can be in short supply

CIO Roundtable

Maintaining Customer Centricity

Customers drive the bottom line and so maintaining strong relationships and meeting expectations is key. However, customers and the preferences are becoming more diverse, their expectations are growing higher, and their loyalties are at all time lows. In the face of these dynamic market forces, building organizational customer centricity then is essential for long-term success and this is best achieved by creating programs that equally focus on customer acquisition and customer retention.

Takeaways:

  • Customer-centricity means a focus on all three phases of customer lifecycle: acquisition, growth, and retention
  • To be customer-centric, marketers must embrace not only geographic differences, but also generational differences
  • Cost must be managed carefully so that program value is realized

4:00 pm
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4:30 pm

Executive Exchange

CIO Roundtable

3 Key Factors for Successful Digital Transformation

Achieve successful digital transformation through a holistic approach that accounts for the right technologies, the right business processes, and the right skills and experience. 

Organizations across all sectors need to evolve quickly to keep pace in today's digital landscape to support their strategic objectives and business operations. Organizations are rapidly undergoing digital transformation by integrating new digital technologies and related data analysis into their regular business practices. This has meant significant business transformation in organizations involving the emergence of new roles and responsibilities; the collaborative use of new digital technologies across previously siloed business areas; and the introduction of new business processes, legislated requirements and risks that need to be managed. This session covers digital technologies that are being implemented to support successful digital transformation; the demand for new roles and skillsets; and managing emerging governance, risk and compliance issues affecting organizations undergoing digital transformation.

Sponsored by:

View detailsA Hundred Answers Inc.A Hundred Answers Inc.

CIO Roundtable

A Strategic Guide to Becoming a Mobile Enterprise

Mobile expectations are changing - enterprises continuously need new skills and offerings to successfully turn mobile opportunities into business outcomes. But, in order to be successful, there are a number of obstacles to overcome. Based on actual customer experiences, this session will show you a comprehensive approach to planning, implementing and managing a mobile first approach. In particular, you will learn how to launch a mobile first business transformation, deploy mobile first applications, create a mobile first customer experience and institute a mobile first IT infrastructure. Attend this session and learn the key steps toward building a mobile enterprise.

4:40 pm
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5:40 pm

CIO Executive Visions Panel

The Role of the CIO: Business Challenger, Innovation Driver

Since the inception of the role, the focus of the CIO has primarily been one of Technologist and IT Operations Manager; selecting the tools and services necessary to support the business, and then efficiently and effectively operating them. This is a future of declining organizational value however as technology becomes increasingly democratized and other organizational groups take control over individual systems and data sets. CIOs need to recast themselves instead as Strategists and Business Innovators; leveraging their unique position at the crux of the organization to propose alternatives to the accepted way of doing things, and to drive organizational growth through business alignment and organizational change.

Takeaways:

  • CIOs are at a fork in the road; they can continue to be Operational or evolve and become Transformational
  • Transformation efforts cannot stop at the boundaries of the IT department, they must reach into the business as a whole, addressing process and defining new capability
  • Visionary CIOs will move their departments from cost centers to value creators, and move themselves from executive afterthoughts to true organization leaders.

6:00 pm
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7:00 pm

Reception

7:00 pm
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9:30 pm

Networking Dinner

9:30 pm
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10:30 pm

After Dinner Networking

Tuesday, February 10, 2015 - CIO Canada Summit

7:30 am
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8:30 am

Networking Breakfast

8:40 am
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9:25 am

CIO Keynote Presentation

The CIO: Business Challenger and Driver of Innovation

The CIO role constantly evolves. The CIO needs to earn access to the right forums by being an essential part of the business strategy and helping their companies be competitive. How do we get there/maintain this role? As CIO you need to prioritize the right areas and the areas are continuously changing. We are not only providing innovation to our companies, we also need to innovate within our role.

This panel discussion will explore the key challenges for the CIO in this changing environment and possible solutions to address them.

9:35 am
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10:05 am

Executive Exchange

CIO Thought Leadership

Putting the Mobile Back in Mobile Strategy

Businesses across all industries are beginning to find that mobile is not only an enticing opportunity, but an urgent priority. To develop and execute a successful mobile strategy, CIOs are charged with sorting through priorities in an environment where everybody just wants it done like yesterday. This session will discuss key considerations for the shift to mobile, including establishing a mobile governance council, crossing the user population divide to include raw recruits and near-retirees alike, involving business people without ruining deadlines and budgets, and selecting and managing suppliers in a segment filled with brand new businesses run by college dropouts.

Three key takeaway points:

  • Sort priorities into three main areas: customer-facing, front end improvement or internal execution. Remember to plan holistically - if your front end is now simple and easy, but the rest of the customer experience is not, you've created a gap to manage.
  • Divide and conquer - find 3-5 providers for development. Many start-ups fail or can't scale. Be prepared to negotiate and manage differently. Insist on code review before final acceptance.
  • Structure with heavy business involvement - on the governance council, in the design phase and with beta testing. Everyone has an opinion and everyone is an expert app user.

10:10 am
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10:40 am

Executive Exchange

CIO Think Tank

Moving from Operations to Transformations

The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.

Takeaways

  • The pressure on CIOs to drive change has never been higher, but fortunately neither has the opportunity to do so
  • Disruptive technologies dont just have the power to disrupt IT for the worse, they have the power to disrupt the business for the better
  • Fortune favors the bold; now is the time to take a leap into new modes of business to break the operational spend stranglehold

Think Tank

Using Cloud Delivered Services to Enable Business Transformation

As IT leaders begin to make the Cloud an inherent component of their long-term plans, they face the risk of falling into old habits and simply approaching the Cloud from a purely tech-centric perspective. While addressing the technology questions presented by increased Cloud adoption is important, more important is understanding the business enablement opportunities offered by broader Cloud adoption strategies. Innovative CIOs will need to see the Cloud for what it is; a way to change the conversation and focus away from the bits and bytes to an evaluation of what capability enables optimized business initiatives.

Takeaways

  • Learn why viewing the Cloud as an alternate technology delivery channel only is career suicide
  • Understand the real value of the Cloud, and that it goes beyond surface metrics like cost savings
  • Develop, instead of a Cloud adoption strategy, a Cloud/Business enablement strategy

10:50 am
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11:10 am

Networking Break

11:10 am
-
11:40 am

Executive Exchange

CIO Roundtable


Sponsored by:

View detailsIBMIBM

CIO Roundtable

Cyber Attack: The Risks, Exposures and Liability Challenges of Managing Data in the Complex Environment of Today

You're under a data attack! Learn about the inherent cyber risks and exposures related to Network Security & Privacy Liability that your organization is faced with every day by simply running your business. Have you experienced a Data Breach? Companies of all sizes, and within all industries, are ill prepared for the regulatory onslaught, public relations nightmare, and financial loss resulting from a data breach. The "sticking your head in the sand" approach surrounding cyber risks cannot be the status quo. The reality is, you will be faced with a Network Security and/or Privacy Breach in the future. Have you prepared for this event and explored the risk-transfer solutions that can assist in mitigating the event and resulting financial loss?

In this session you will better understand:

  • What Cyber Risk is
  • What the trends are telling us
  • What the costs of a data breach will be
  • What the risk-transfer solutions are

11:45 am
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12:15 pm

Executive Exchange

CIO Roundtable

Leadership Considerations in a Multi-Generational World

Executives are currently facing a difficult challenge in terms of personnel management because they are dealing with three very different generational groups of workers " Baby Boomers, Gen Xers, and Millennials. These three groups all have very different outlooks on the world and on work, and all have very different work styles and capabilities. These differences lead to lack of understanding and conflict in a lot of cases, conflict that leaders must learn how to overcome. Smart leaders know that they need to leverage the differences between generations rather than expecting, and trying to force, everyone to be the same, and that building an integrated workforce, with complimentary skills and abilities, is the key to long-term workforce stability.

Takeaways

  • Boomers (1946 to 1964), Gen Xers (1965 to 1980), and Millennials (1981-2000) have had different life experiences which has given them different outlooks
  • Each group has specific and unique strengths that can and should be brought to bear to improve the enterprise
  • Building an integrated team the recognizes and rewards differences yields greater success than trying to homogenize everyone to the same standard

CIO Roundtable

IT Integration in a Distributed IT World

Its no secret " the integration of disparate systems, disparate applications, and disparate data stores has long been one of the biggest challenges faced by the IT department. Simply put, getting everything to talk to everything is no easy task. The rapid adoption of cloud delivered services has compounded this problem almost exponentially " if it was hard to integrate when you controlled the whole stack it has become nearly impossible when you control very little of it. To be efficient and effective IT departments need to adopt a new model of system, application, and data integration. Endless webs of one-off point-to-point integrations simply wont cut it anymore and a purposeful, structured approach is required.

Takeaways

  • Learn how to build a holistic strategy to integrate systems, applications, and data.
  • Understand how to leverage SOA and ESB to streamline app to app communications
  • Discover the power and impact of holistic Master Data Management and other data integration processes.

12:20 pm
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12:50 pm

Executive Exchange

CIO Think Tank

Bridging the Talent Gap: Building the Team of Tomorrow

There is no escaping the fact that the demands on the IT department are changing. Those changes are necessitating changes in the IT department itself and nowhere is this being felt more than in the roles and responsibilities of the IT staff themselves. Complicating this transition is the fact that every IT department is undergoing to change at roughly the same time making the personnel with the requisite skillsets extremely hard to find, and perhaps even harder to retain. Savvy CIOs need to quickly identify which are the hot skills they most urgently require and then build a strategy that allows them to build (train), borrow (outsource), or buy (hire) the right people with the right capability at the right time.

Takeaways

  • Commit to a talent-first organization which recognizes and rewards the most important asset you have " your people
  • Identify the skills most urgently in need and prioritize their acquisition
  • Determine which acquisition methods needs to be used for which skill to maximize impact and return on investment

1:00 pm
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2:00 pm

Farewell Networking Luncheon

 

Please note, neither the CIO Canada Summit (http://www.ciosummit.ca/) nor CDM Media are in any way affiliated with The CIO Summit® or InfoTech Executive Conferences and Communications Inc.